Libri customer help desk

Libri customers find assistance in all matters of day-to-day business here.

Libri Support – available online at any time

Our support page offers round-the-clock answers and assistance with your questions.

  • In the KNOWLEDGE BASE, you will find information and FAQs about our products and services, as well as current information about public holidays.
  • You can submit your enquiries to Libri customer service quickly and easily via the TICKET SYSTEM.
Libri.Support

In person – during our service hours

You can reach us by telephone on +49 40 333 777 333 during the following service hours:

  • Monday to Friday from 9:00 a.m. to 5:00 p.m.
  • Saturday from 9:00 a.m. to 12:00 p.m.

We process your emails to kundenservice@libri.de and tickets:

  • Monday to Friday from 8:00 a.m. to 6:00 p.m.
  • Saturday from 8:00 a.m. to 2:00 p.m.